Terms and Conditions

 Date: 20 Feb,2025

Welcome to KBS Cool Care Solution, your trusted home appliance service provider. By using our website kbscoolcare.com and services, you agree to the following terms and conditions.

1. Our Services

• AC Services: Installation, maintenance, gas refilling, and repair.
• Microwave Repair: Fixing heating issues, door problems, and electrical faults.
• Aero Services: Various home appliance repair solutions.
• Washing Machine Repair: Top-load, front-load, and semi-automatic machine servicing.
• Refrigerator Repair: Cooling issues, compressor repair, gas refilling, and maintenance.
• Geyser Repair & Installation: Fixing leakage, heating element replacement, and thermostat issues.

2. Booking and Payment

• Book services via website, email kbscoolcare@gmail.com, or call +91 95751 36436.
• Transparent pricing provided before service confirmation.
• Payments accepted via online transfer, UPI, cash, or card.

3. Service Guidelines

• Provide accurate booking details.
• Ensure accessibility to service location.
• Additional charges may apply for extra services.

4. Cancellation & Rescheduling

• Cancellations must be made at least 24 hours in advance.
• Last-minute cancellations may incur a nominal charge.
• Rescheduling is subject to availability.

5. Service Warranty & Liability

• Service warranty applies where applicable.
• Warranty does not cover misuse or third-party intervention.

6. Customer Responsibilities

• Customers must not misuse services.
• Abusive behavior may result in service refusal.

7. Privacy & Data Protection

• Personal data is collected for service purposes only.
• Your information will not be shared without consent.

8. Dispute Resolution

• Contact support for dispute resolution.
• Legal matters handled under relevant jurisdiction.

9. Policy Updates

• Terms may be modified at any time.
• Updates will be communicated via website or email.